Powered by TNZ, Purpose-Built for Alerts
AlertCentre was created to support councils, utilities, and businesses in managing urgent alerts. It's a customised extension of the TNZ platform — built by the same team, with the same infrastructure, but designed specifically for critical communications.
Founded in 2001, TNZ is New Zealand's largest hosted Fax and SMS platform and one of the top CPaaS and IPaaS providers worldwide. Behind over 120 million emails, 20 million SMS and 15 million voice calls every year, TNZ supports clients ranging from small businesses to NZX50 corporations, government, ISPs, and SaaS platforms.
With this foundation, AlertCentre offers a reliable, secure, and easy-to-use messaging platform for organisations who need to act fast — and keep their community informed.
A Trusted Platform Rebuilt for Critical Communication
AlertCentre was created to meet thespecific needs of councils, civil defence teams, utilities and organisations that need to send alerts fast. It’s powered by TNZ, the same team supporting secure messaging across New Zealand for over 20 years.
Built on Experience, Focused on You
We’ve taken everything that works about theTNZ messaging platform including SMS, email, voice, automation and compliance and tailored it into a solution made for emergency and operational alerts. You still get the same team, support and infrastructure with a focus on getting the message out when it matters.
Designed for Council and Community Workflows
AlertCentre reflects how real teams work. From legally approved templates to escalation workflows and secure self-registration portals, it's made to handle communication under pressure.
Backed by a Proven Platform
AlertCentre runs on TNZ infrastructure which delivers hundreds of thousands of messages across NZ and Australia daily. With local telco partnerships, NZ-hosted data and full compliance with the Privacy Act and UEMA, it's built to perform.
