One Platform. Three Powerful Tools
to Reach the Right People, Fast.
AlertCentre helps you deliver fast, reliable alerts with less admin and more control — all from one unified platform.
Multi-Channel Messaging
When emergencies happen, you need to reach people fast. AlertCentre combines SMS, voice, and email in one platform so you can alert your community using the most effective channel.
SMS is the fastest and most visible way to deliver an alert, with over 90% of messages read within 3 minutes. For time-critical updates, nothing cuts through faster. But not every message is seen right away, that’s where AlertCentre gives you options. You can follow up automatically with voice calls or email, escalate based on response, or trigger a full multi-channel sequence from a single dashboard or system.
Self-Registration Portal
Public alert systems are most effective when the public can opt in. AlertCentre includes an optional branded self-registration portal that lets people sign up for alerts based on their location or the topics they care about, no manual list management required.
Residents, visitors, businesses, and even out-of-town whānau can stay informed. Contact details are securely managed, and users can update or unsubscribe at any time. This extends your reach far beyond ratepayer records, and empowers your community to stay connected during high-pressure events.
Automation & Triggers
Save time and remove manual steps with built-in automation. AlertCentre lets you trigger alerts from scheduled events, incident flags, sensor inputs, or CRM updates — with no third-party tools required.
Set up sequences like:
Send email > wait for open > escalate to SMS > escalate to voice call
Designed with flexibility in mind, AlertCentre adapts to your workflows, whether you're running live comms during an event, sending reminders, or delivering safety notices behind the scenes.
Why Choose AlertCentre?
Powered by TNZ, and trusted by thousands of businesses, councils, and healthcare providers across NZ and Australia.
Flexible Workflows & Automation
AlertCentre is designed to adapt to your existing systems. From scheduled notices to triggered SMS, you can automate your messaging your way.
No More Manual List Management
With optional self-registration, residents and businesses can sign up for alerts based on location or interest. That means no more messy spreadsheets or outdated contact lists.
NZ-Based Hosting & Support
Your data is securely hosted here in NZ. When you need help, you’ll talk to real people who understand your problems, not an offshore support centre.
Compliance Built In
AlertCentre meets NZ data protection laws, list management rules, and opt-in best practices. Designed for government and enterprise use.
Built on TNZ’s Proven Platform
With over 20 years of experience. AlertCentre runs on TNZ’s robust infrastructure , delivering hundreds of thousands of messages every day.
Trusted Deliverability
Your messages go through TNZ’s high-trust infrastructure. Built to meet telco and ISP protocols so alerts actually land.
What Our Clients Say
What New Zealand teams say about working with us.
The voice platform saves hours of phone calling, getting our flood warning messages out to farmers quickly and efficiently. It's easy-to-use and works reliably.
Mark Townsend, Bay Of Plenty Regional Council
“I truly love using your platform. It’s very affordable, easy to use, and lets us import contact lists and send messages quickly. The voice cast feature is great for calling people at scale. And your support team is always fast and helpful.
James Henry
Simple, Transparent Pricing
Starter Plan
Everything you need to begin sending alerts.
$20
per month
✔ SMS and voice messaging
✔ Dashboard
✔ Integrations✔ $0.10 per SMS
✔ $0.10 per voice callRecommended
Core Plan
Includes everything in the Starter Plan plus advanced features.
$299
per month
Everything in Starter plus:
✔ Public self-registration portal
✔ Advanced message types
✔ Automation workflows
Enterprise Plan
Includes everything in the Core Plan plus custom automation and large-scale capability.
$999
per month
Everything in Core plus:
✔ Custom endpoints
✔ Advanced multi-step automation
✔ Response tracking
✔ Lower messaging rates
